Find the perfect ELXChatbot pricing plan for your business

From startups to enterprise brands, choose transparent, scalable pricing with powerful
automation, smarter customer support, and seamless ecommerce integrations

Custom Plan

Unlimited user sessions

Unlimited AI Messages

Email, Chat and Call Support

24/7 Bot Up-time with AI

180 Days Transcript Retention

Trusted by Leading Brands Worldwide,
Turning Customer Conversations into Revenue

What Our Customers Say

Trusted by brands worldwide, ELX Chatbot helps businesses engage, support, and convert customers seamlessly

The time and effort their team invests is second to none

ELX Chatbot has been a fantastic product to work with. Setup is simple and easy to follow, automatically syncing your stores product base for use by the bot. The backend allows for flexibility in design and functionality. Your bot can be easily trained and tested to make sure you are getting the right responses out of the chat. If something isn't available or working quite right, their expert team is always available, taking your ideas into consideration and implementing changes or fixes with ease. The amount of time and effort their team is willing to invest in your business's needs is second to none. I recommend this app to anyone looking for an entry point into hosting your own live chat in tandem with automatic replies.

Peter U.

Director of Website

petroleumservicecompany.com

The customer service has been exceptional from day one

We've been using ELX Chatbot for the past six months, and it has been a great addition to our website. The team has been incredibly helpful throughout the onboarding process and provided excellent guidance in training and optimizing our chatbot. The chatbot has been a great tool for assisting our customers with their questions, helping them find the right products on our website, and improving the efficiency of our customer support. The customer service has been exceptional from day one. The team is always responsive, knowledgeable, and genuinely interested in helping us get the most out of the chatbot. We highly recommend ELX Chatbot to any business looking for an AI chatbot backed by outstanding support.

N.T.

Customer Experience

cocoweb.com

ELX Chatbot has completely transformed how we support our customers

We're now able to offer 24/7 assistance, answering both simple and in-depth product questions - even while we're offline. Customers are getting the information they need instantly, which means more confident buying decisions and fewer missed opportunities. The seamless integration with our site search has made the experience even more intuitive. On top of that, their intuitive dashboard and analytics let us track every conversation in one place. And when a human touch is needed, jumping into a live chat takes no effort at all. It's like having a knowledgeable sales assistant and support team working 24/7 - we couldn't be happier.

Alex S.

E-Commerce Director

hookandloop.com

5.0 on G2 Reviews

5.0 on Shopify App Store

5.0 on BigCommerce

5.0 on G2 Reviews

5.0 on Shopify App Store

5.0 on BigCommerce

5.0 on G2 Reviews

5.0 on Shopify App Store

5.0 on BigCommerce

Real Results For Ecommerce Brands

Resolve Customer Queries

Increase In Conversion Rates

Increase Order Value

Frequently Asked Questions

Yes, you can test ELX Chatbot without a credit card to see how it works with your store.

See All FAQs

See ELX Chatbot in Action No Risk, No Commitment

Try it for yourself, experience the power of AI-driven customer support, and watch your conversions grow.

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Free trial available

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Pricing Plans for ELX Chatbot

ELX Chatbot pricing is designed for ecommerce businesses of all sizes. Whether you are a growing Shopify store or an enterprise retailer, you can automate support and increase sales without high costs. Every plan includes AI product recommendations, FAQ automation, and order tracking.

Upgrade as your store grows, with clear limits on messages and sessions. There are no hidden fees and you can start with a free trial to see real results before committing. Explore all capabilities on our features page.

How Pricing Scales

Plans scale based on:

Number of monthly chat sessions
AI messages included
Data retention period
Team access
Advanced integrations

You can upgrade or downgrade at any time from your dashboard.

Choosing the Right Plan

Starter Stores

Ideal for new ecommerce brands that want to automate common questions and provide basic product guidance.

Growing Businesses

Designed for stores with regular traffic that need stronger product discovery and more AI conversations.

Established Brands

Built for high-volume retailers that require advanced analytics, priority support, and deeper integrations.

What Is Included in Every Plan

AI chatbot for ecommerce conversations
Product recommendation engine
FAQ automation from your pages
Real-time order status integration
Multilingual support
Custom branding
Analytics dashboard
Live agent handoff