Room Fit and Dimensions
They want to ensure items fit their space properly.
Material and Durability
Inquiries about wood type, fabric, and longevity are common.
Decor Style Matching
Helps coordinating pieces with their current decor.
Assembly and Care
Set up or maintain furniture frequently arise post-purchase.
How ELX Chatbot Helps Furniture Businesses Stay Ahead
ELX Chatbot acts as a virtual home decor assistant, helping customers make informed decisions. It improves the shopping experience by:
Providing Instant Product Details
Answering questions about dimensions, materials, and colors.
Offering Personalized Recommendations
Asking customers about their space and style preferences before suggesting options.
Reducing Cart Abandonment
Assisting with shipping timelines, availability, and alternative options if an item is out of stock.
Enhancing Post-purchase Support
Offering care instructions, assembly guides, and warranty information.
Get Started with ELX Chatbot On Your eCommerce Platform
ELX Chatbot works with all eCommerce platforms. You can install it on any store using simple setup steps. For faster onboarding and compatibility, we also offer official apps for select platforms.
Shopify Integration
Install ELX Chatbot directly from the Shopify App Store and start answering customer questions, tracking orders, and recommending products instantly.
BigCommerce Integration
Connect ELX Chatbot to your BigCommerce store in minutes and deliver fast, accurate customer support with AI-powered automation.
Adobe Commerce Integration
Install ELX Chatbot on Adobe Commerce using a simple manual setup. Connect your store data and start automating customer support.
Reduced Return Rates
Higher Conversion Rates
24/7 Automated Assistance
