Tool Compatibility
Whether a tool works with certain materials or brands.
Project-Based Advice
Help picking the right tools or materials for a specific task.
Skill Level Matching
Wants to know if something is beginner-friendly or advanced.
Installation Help
Many users need step-by-step assistance after purchase.
How ELX Chatbot Helps DIY and Home Improvement Businesses Stay Ahead
ELX Chatbot acts as a virtual hardware expert, providing guidance that mimics an in-store specialist. It enhances customer experience by:

Helping Customers Choose The Right Tools
Asking about project type and usage before recommending options.
Providing Material Compatibility Advice
Answering whether a specific product works for a given task.
Encouraging Upsells
Suggesting related accessories that customers might need for their project.
Reducing Support Costs
Answering common troubleshooting and product use questions, reducing the need for human support.
Get Started with ELX Chatbot On Your eCommerce Platform
ELX Chatbot works with all eCommerce platforms. You can install it on any store using simple setup steps. For faster onboarding and compatibility, we also offer official apps for select platforms.
Shopify Integration
Install ELX Chatbot directly from the Shopify App Store and start answering customer questions, tracking orders, and recommending products instantly.
BigCommerce Integration
Connect ELX Chatbot to your BigCommerce store in minutes and deliver fast, accurate customer support with AI-powered automation.
Adobe Commerce Integration
Install ELX Chatbot on Adobe Commerce using a simple manual setup. Connect your store data and start automating customer support.
Reduced Return Rates
Higher Conversion Rates
24/7 Automated Assistance




