Tool Compatibility
Whether a tool works with certain materials or brands.
Project-Based Advice
Help picking the right tools or materials for a specific task.
Skill Level Matching
Wants to know if something is beginner-friendly or advanced.
Installation Help
Many users need step-by-step assistance after purchase.
How ELX Chatbot Helps DIY and Home Improvement Businesses Stay Ahead
ELX Chatbot acts as a virtual hardware expert, providing guidance that mimics an in-store specialist. It enhances customer experience by:

Helping Customers Choose The Right Tools
Asking about project type and usage before recommending options.
Providing Material Compatibility Advice
Answering whether a specific product works for a given task.
Encouraging Upsells
Suggesting related accessories that customers might need for their project.
Reducing Support Costs
Answering common troubleshooting and product use questions, reducing the need for human support.
Reduced Return Rates
Higher Conversion Rates
24/7 Automated Assistance