Higher Conversion. Faster Response Time.
Everything you need to support customers and sell more automatically.
Smart Live Chat
Answer customer questions instantly on your storefront, 24/7.
Smart Product Understanding
ELX Chatbot understands your products, variants, and availability.
Instant Customer Answers
Respond to FAQs, order queries, and product questions in real-time.
Multilingual Support
Support global customers with automatic language detection.
Seamless Human Handoff
Switch to human support agents without breaking the conversation.
Performance Insights
Track conversations, resolution rates, and customer engagement.
Get ELX Chatbot Live on Your
BigCommerce Store in Minutes
Get AI support assistant live on your store in just a few simple steps, no technical setup required.
1. Set Up Your AI Assistant
Create your ELX Chatbot from the dashboard and customize how it responds. Manage everything from one simple, centralized control panel.
2. Connect Store in One Click
Install the ELX Chatbot app from BigCommerce App Marketplace. Simply add the chatbot script to your store and you are ready to go.
3. Start Answering Customers
ELX Chatbot instantly starts answering questions and tracking orders. Recommend products accurately and respond in real time.
Seamless BigCommerce Integration
Unlike generic chatbots, it directly connects to your site’s product catalog, FAQ pages, and order system, ensuring fast and accurate responses.
Seamless Integration
Connect with your favorite eCommerce platforms, CRMs, and marketing tools
Automatic Product Sync
The chatbot pulls product data and offers personalized product recommendations.
Multi-Language AI
Detects customer language preferences and responds accordingly.
Instant Order Tracking
Customers can ask, “Where is my order?” and receive real-time updates.
Smart FAQ Automation
The chatbot scans your FAQ pages and automatically provides relevant answers.
Proven Impact of AI Chatbots for BigCommerce Stores
Lowering Operational Costs.
Increase In Sales
Higher Engagement Increase
