Breed-Specific Advice
What works for a golden retriever may not suit a chihuahua.
Health & Nutrition
Questions about food ingredients, allergens, or supplements.
Accessory Sizing
Collars, crates, and clothing often need fit confirmation.
Behavioral Product Use
Customers ask if a toy or training aid will solve a specific issue.
How ELX Chatbot Helps Pet Supply Retailers Stay Ahead
ELX Chatbot acts as a virtual pet care expert, ensuring customers find the best products for their pets. It enhances the shopping experience by:

Recommending Food and Supplements
Asking about pet age, breed, and dietary restrictions before suggesting options.
Helping With Size And Compatibility
Ensuring toys, beds, and accessories match the pet’s size and habits.
Providing Health and Care Advice
Suggesting the right grooming and healthcare products.
Reducing Abandoned Carts
Answering common questions about ingredients, durability, and safety in real time.
Get Started with ELX Chatbot On Your eCommerce Platform
ELX Chatbot works with all eCommerce platforms. You can install it on any store using simple setup steps. For faster onboarding and compatibility, we also offer official apps for select platforms.
Shopify Integration
Install ELX Chatbot directly from the Shopify App Store and start answering customer questions, tracking orders, and recommending products instantly.
BigCommerce Integration
Connect ELX Chatbot to your BigCommerce store in minutes and deliver fast, accurate customer support with AI-powered automation.
Adobe Commerce Integration
Install ELX Chatbot on Adobe Commerce using a simple manual setup. Connect your store data and start automating customer support.
Reduced Return Rates
Higher Conversion Rates
24/7 Automated Assistance




